Privacy Policy

Effective Date: Feb 11, 2025
Last Updated: Feb 10, 2025 XPIRAL UP

Limited (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, services, and products (collectively, “Services”).

1. Information We Collect

We may collect the following types of information when you interact with our Services:

Personal Information:

• Name
• Email address
• Phone number
• Any other information you provide voluntarily (e.g., through forms, inquiries, etc.)

Non-Personal Information:

• Browser type
• Device type
• IP address
• Usage data (e.g., page views, clicks, session duration)
• Cookies and tracking technologies (for more details, see section on Cookies)

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide and Improve Our Services: To offer, maintain, and enhance our products and services.
• To Process Transactions: To process payments, manage subscriptions, and communicate with you about your account or orders.
• To Send Marketing Communications: To send newsletters, promotions, or other marketing materials (if you opt-in).
• To Analyze and Improve User Experience: To monitor website usage, detect potential issues, and enhance our Services based on your feedback.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with the following parties under specific circumstances:
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• Service Providers: Trusted third-party vendors who assist us in delivering our services (e.g., payment processors, hosting services, etc.).
• Legal Compliance and Protection: We may disclose your personal information when required by law, to comply with a legal process (such as a subpoena), or to protect our rights, property, or the safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and analyze website traffic. Cookies are small text files stored on your device to track activity on our website. You can manage cookie preferences through your browser settings, including blocking or deleting cookies. However, note that disabling cookies may affect certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request to access the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through email or a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us
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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
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• Email: bd@Xpiralup.com
• Phone: +852-98831457
• Address: Room 509, 5/F The Cloud 111 Tung Chau Street, Tai Kok Tsui, Hong Kong, 999077